- Support
provided 24 hours a day via eMail or Instant Messaging. This support
covers all
software/hardware diagnostics on your business computers excluding
server support.
- Option
to upgrade to My Support or My Consultant service at a discounted rate
anytime within your purchased use prior to expiration.
This
service is provided for your small business, up to 5 computers. The
support
is provided for desktop issues (software/hardware) only. Once
payment
has been received, we will contact you via email where you will need to
submit a simple profile about your computers. This profile will be used
to provide the best support possible.