• Support provided 24hrs a day via eMail, IM or Phone. Live calls available 12 hours a day.
  
  
• Access to the MySupport Portal. This is where you can create your computer profile, log a new service request, review current and past service requests with live updated status.
  

This service is provided for your household. Support is provided for desktop issues only (server issues are supported on a best-effort basis). Remote software will be provided as well as instructions on installation. This software will allow us to take control of you computer remotely when you grant us permission. If you currently have a home network, there may be a degree of setup work required for your router. This is included in your purchase.

MONTHLY - This option allows for you to pay for services for one month at a time. Only $49.99 per 30 day period.
QUARTERLY - This option will bill for 3 months at a time. $85.00 per quarter, that's only $28.33 per month!
YEARLY - This is the best option, providing for 12 months of dedicated MySupport service. $300, that's only $24.99 per month!

If you have any questions regarding MyHelpdesk,
please visit our Contact page.



Need a higher level of service?

MyEmergency	1 incident support for only $24.99!
MyHelpdesk	Comprehensive support provided 24 hours a day via eMail or Instant Messaging. This approach provides a good balance of professional support at an affordable price. Most questions are answered within 6 hours of being received. As low as $18.99 per month.
MyConsultant	Our premium level. One highly skilled technical consultant for all your home technology needs. This is the ultimate support. Services are dedicate to you on your schedule. Your consultant is available to answer all of your home technology needs (above and beyond computers). You have exclusive access to login to the MyConsultant portal where your questions & answers are kept on file and you can interact with other MyConsultant customers. As low as $49.99 per month.