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Services:



homeuserHome Users
MyHelpdesk
MySupport
MyConsultant
MyEmergency



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  • A Dedicated technology consultant that will provide support, training and consulting on request.

  • Access to the MyConsultant portal, where you will be able to track your submitted questions, communicate with other MyConsultant customers.

  • Access to the MyConsultant Update. A weekly newsletter that will report important information from the home technology world and will summarize with a bottom line approach.

  • Technology shopping services - let us recommend a technology present based on the person you are buying for and we'll even find you the best price available on-line, order, ship and bill to your credit card.

This service is provided for your household. Server issues are supported on a best-effort basis only. Remote software will be provided as well as instructions on installation. This software will allow us to take control of you computer remotely when you grant us permission. If you currently have a home network, there may be a degree of setup work required for your router. This is included in your purchase.


MONTHLY - This option allows for you to pay for services for one month at a time. Only $79.99 per 30 day period.
QUARTERLY - This option will bill for 3 months at a time. $175.00 per quarter, that's only $58.33 per month!
YEARLY - This is the best option, providing for 12 months of dedicated MyConsultant service. $599, that's only $49.99 per month!

If you have any questions regarding MyHelpdesk,
please visit our Contact page.



services Need a higher level of service?
MyEmergency  1 incident support for only $24.99!


MyHelpdesk Comprehensive support provided 24 hours a day via eMail or Instant Messaging. This approach provides a good balance of professional support at an affordable price. Most questions are answered within 6 hours of being received. As low as $18.99 per month.

MySupport Support services provided by eMail, IM or Phone. This option provides the same services as MyHelpDesk with the option to call or IM your question and receive an immediate response. As low as $24.99 per month.


We proudly support:

Linux

linux
Mac OS
mac os
Windows windows





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MyEmergency:
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Need help now?
Having a windows issue? Can't get your network running? Trying to determine if your Linux machine is toast? Buy our 1 incident support now!

This service costs $24.99 and is available by clicking the "Buy Now" button below.

Once you receive confirmation of your payment, contact us by one of the methods outlined on our Contact page. We will work with you over the phone to determine and isolate the issue, define steps needed to repair and then we will provide a detailed report of your incident for future reference.

This option is only available for 1 incident on 1 computer.


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Mac OS is a trademark of Apple Inc
Windows is a trademark of Microsoft