- A
Dedicated technology consultant that will provide support, training and
consulting on request.
- Access
to the MyConsultant
portal,
where you will be able to
track your submitted questions, communicate with other MyConsultant
customers.
- Access
to the MyConsultant
Update. A
weekly newsletter that will report important information from the home
technology world and will summarize with a bottom line approach.
- Technology
shopping services - let us recommend a technology present based on the
person you are buying for and we'll even find you the best price
available on-line, order, ship and bill to your credit card.
This
service is provided for your household. Server issues are supported on
a best-effort
basis only. Remote software will be provided as well as instructions on
installation. This software will allow us to take control of you
computer remotely when you grant us permission. If you currently have a
home network, there may be a degree of setup work required for your
router. This is included in your purchase.
| MONTHLY
- This option
allows for you to pay for services for one month at a time. Only
$79.99
per 30 day period. |
|
| QUARTERLY
- This option
will bill for 3 months at a time. $175.00
per quarter,
that's
only $58.33
per month! |
|
| YEARLY
- This is the
best option, providing for 12 months of dedicated MyConsultant service.
$599,
that's
only $49.99 per
month! |
|
If you have any
questions
regarding
MyHelpdesk,
please visit our Contact
page.
Need a
higher level of
service?
| MyEmergency |
1 incident support for
only $24.99!
|
| MyHelpdesk |
Comprehensive support
provided 24 hours a
day via eMail or Instant Messaging.
This approach provides a good balance of professional
support at an affordable price. Most questions are answered within 6
hours
of being received. As low as $18.99
per month.
|
| MySupport |
Support services provided
by eMail, IM or
Phone. This option provides
the same services as MyHelpDesk with the option to call or IM your
question and receive an immediate response. As low as $24.99 per month. |
|
|
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